Thursday, March 18, 2010

Kuwait Postal Service & Airport Cargo

This shows how convenient-1 Kuwait postal service and airport cargo are...


Lately I started ordering directly to Kuwait without having Aramex ripping my pockets off. It takes less time to get my packages delivered and in most times it costs even less but that's limited to my options on the seller's site. Though on this unique occasion I had ordered two packages separately, one was posted on 19/2/2010 and the other was on 1/3/2010. Both packages were carried by UK Royal Mail and been forwarded overseas to Kuwait Postal Service for delivery.

The funny part is, the second package that was shipped almost two weeks later than the first one had been delivered on March 5 2010 while the first package whereabouts is still unknown. I went to KPS at Keifan, gave them the reference number and after 20 minutes the guy came back telling me they haven't received it yet, "It might still be at airport cargo or your local postal service office" he said.

All in good will I went to airport cargo asking around about my package only to find out that they have no way of knowing whether it has been collected by KPS or not. I realized I've wasted two and a half hours of my life and half a tank of gas through traffic jam on absolutely nothing.

If anyone knows how to track shipments forwarded to Kuwait postal service please enlighten me on how to understand this mess.

34 comments:

dodoresurrected said...

i once received mail from Australia, sent to my Kuwait mail box via Kuwait Postal. I could still track my package through Australia Post's website, so can't you track via UK Royal?

Also, check with DHL, Aramex, other companies. Sometimes, for some reason, they end up picking up your package.

Anonymous said...

On the rare occasions which I order directly to Kuwait, I always add my mobile number in the shipping address (for example in Address Line 2)... Consider doing that..

Anonymous said...

By the way I believe they do track it... Cuz once I was waiting for an extremely important document (the days before Aramex oo hal suwalif),, and i don't exactly remember how I was able to track it down ...

If I remember correctly,, I went to Mishref PO, and they told me it is still not there, check with Kaifan... so I called Kaifan, and they told me it is with them,,, so I went to take it from Kaifan

MacaholiQ8 said...

@ Dodo:
Royal Mail tracking stopped at "Package passed to the overseas postal office for delivery in Kuwait.". No further tracking options available.

I will do that tomorrow. Thanks.



@ Anonymous:
I have included my mobile number in the process. No news so far.

That's what I did. I went to Keifan and they said packages starting with "RF" tracking numbers are imported through airport cargo right to your local central. Airport cargo people couldn't help me find my lost package and whether it's been forwarded to our central or not. :/

Anonymous said...

I'm receiving a parcel from overseas but the sender addressed it to my personal address here in kuwait without p.o.box no., do you have any idea guys where can i check or collect the parcel? :(

MacaholiQ8 said...

If you're sure it has reached Kuwait then first go to your local mail office in the area where you live and ask there. If they couldn't find it go to airport cargo office and let them track it for you, they probably have it held there or sent back to sender.

PS: Air Cargo office is a mess. If you're a girl don't go there by yourself, go with someone or let a guy handle it for you.

Good luck.

Khalid Al-Husseiny said...

Ok, now I have same problem :( .. Don't know wut todo .. where to go?!!

MacaholiQ8 said...

Khalid
If you have a tracking number go to Air Cargo (الشحن الجوي) at Kuwait airport and make sure you have all numbers with you. Hopefully they can help you.

Khalid Al-Husseiny said...

I've just came from Air Cargo, asked them about my shipment with tracking number "RJxxxGB" came by Royal Mail. The employee told me "This type of shipments are forbidden to give till we send them to Kifan, and the problem is Kifan don't accept to receive these items as it's not there job...you have to wait" then he's shown me official letter (dated April 2011) to not give this items till Kifan accept them for delivery/distribution then told me " الله يعينك "!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

MacaholiQ8 said...

Well in that case...
الله يعينك :/

Look, they usually send the shipment back to sender and if yours did not reach your door step within 30 days (or even less including the time it's already been shipped). When it does go back to the sender just contact them and ask them to send it via 3rd party carriers such as FedEx or UPS, that case you have full tracking and get it faster. You just have to pay a little extra money I think.

Good luck.

Edward Elwan said...

are you talking about money or littel extra of money trust me man if they can they will bank currept you and where every you go or ask you have to pay money for small example you have to pay throw the bank some fees like me for 5 KC and they ask me 2KD fees for the bank just because you paying throw thier bank (charges) YOU WOULD CHARGE 1-10 persent NOT NEARLY 35 percent its just stupit if you can to avoid do that and be far away from these office's

cookiesboutique said...

please share kaifan postal telephone number. i also have a package which was delivered 3 months ago and i still didn't receive it!

MacaholiQ8 said...

Sorry but I dont have their number. 3 months? It probably got sent back to sender because it remains there for one month then they send it back.

tenmonk said...

@@ whats ??

i just order from ebay through royal mail direct to kuwait is that mean i waist my money ??

Hashim Al-Musawi said...

No worries, you did not waste your money but you'll need to keep tracking it with air cargo at Kuwait airport once it shows that it has been shipped abroad the country you ordered it from.

It will remain in Kuwait for a month then it will be sent back to sender if you did not collect it.

Good luck.

Anonymous said...

I have a package that arrived at kuwait airport a long time ago and I still didn't receive it... I am from Bahrain. What can I do? I tracked it using my tracking number but is still says that its in Kuwait!

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