To whom this may concern,
We have come across your previous blog posts and read the comments that you published and we deeply regret that you have encountered problems at our Garage Centers we really are sorry for any inconvenience the Al Babtain Group has caused you and we would love to help you in anyway The Al Babtain Group would like to make up for any wrong doings from our side, for the record we have released an email to you previously and are still waiting for a response...
Please this is my personal phone number : ******* contact me for any assistance or any suggstions and comments i will be greatly thankful for your valued input
Ghazi Saleh Abdulmohsen Al Babtain
Relationship Manager Al Babtain Group
Well what do you know? I never thought this would happen. Looks like there are people who care after all.
I'd like to thank Mr. Ghazi for his concern. I will take my car there first in the morning tomorrow. Hopefully this will put an end to my misery.
UPDATE: They're working on the car right now, thanks to Mr. Ghazi. I really appreciate the help.
To "anonymous": I have spoken to Mr. Ghazi in person so please refrain from presuming that he's too young or he doesn't exist. He helped me in every way possible and I appreciate that. All he wants is our feedback on their services and trust me when I say he does care for their customers, otherwise he wouldn't have contacted me in person.